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Process & pricing
Most bad technology experiences come down to unclear scope and unclear money. Here is our process step by step, what we need from you, and indicative pricing so you can budget before you even call us.
The process
Typical timelines shown are for a standard website project; software engagements follow the same shape over longer phases.
We ask about your customers, your current systems and what success would look like in six months. You leave the call with a recommendation, even if that recommendation is that you do not need to spend anything yet. What we need from you: honesty about budget and deadlines.
A written document setting out scope, deliverables, exclusions, timeline, payment milestones and a fixed price. Anything that could change the price is flagged in advance. What we need from you: written approval and a 50% commencement deposit.
You approve layouts before a line of code is written. In parallel we collect logos, images and content, or write the copy for you if that is part of scope. What we need from you: one round of consolidated feedback, and any brand assets you hold.
Development happens against a live preview link you can open at any time. We check in weekly in writing and demonstrate progress rather than describing it. What we need from you: availability for a short weekly review.
Cross-device and speed testing, security checks, domain and email configuration, supervised go-live, a recorded training session and full credential handover. Thirty days of free post-launch support follow. What we need from you: final approval and settlement of the balance.
Indicative pricing
Guide prices in South African Rand, excluding VAT. Every project is quoted individually after the discovery call — these figures exist so you can plan.
From R7 500once-off · 2 weeks
For new and small businesses that need to exist online, credibly and quickly.
From R18 500once-off · 3–4 weeks
For established companies that need the site to generate and manage enquiries.
From R38 000once-off · 5–8 weeks
For online stores, booking systems and sites with custom functionality.
Ongoing
Month-to-month, cancellable with 30 days' notice. Hosting can be included or billed separately if you prefer your own provider.
R650per month
From R4 500per month
Quotedper user or per site
Software development and consultancy are quoted per project or at a day rate, depending on how well the scope is defined at the outset.
Engagement models
Choose the arrangement that matches how clearly the work can be defined today.
Best when requirements are clear. One price, one timeline, milestone invoicing. The most common choice for websites and branding work.
Best for software. We define and price one phase at a time, so you can review value delivered before committing to the next block of work.
Best for ongoing needs. A set number of hours each month across development, support and marketing, with a monthly report on how they were used.
Terms in plain language
Projects are invoiced 50% on acceptance of the quote and 50% on approval before go-live. Larger projects are split across three or four milestones. Retainers are invoiced monthly in advance. We accept EFT and can supply a pro-forma invoice for procurement processes.
We flag it immediately, quote the change in writing, and only proceed once you approve. Small adjustments within the spirit of the original scope are absorbed — we do not nickel-and-dime over a moved button.
Two consolidated rounds at design stage and two at build stage are included in every project package. In practice, clients who provide feedback in one collected list rarely need more.
You do. Domains, hosting, analytics and third-party accounts are registered in your company's name from day one, and full ownership of the delivered code and design transfers to you on final payment.
Yes. We are happy to sign a non-disclosure agreement before discovery, and support retainers include a written service level agreement with defined response times and escalation paths.
Often, yes. We are comfortable taking one part of a larger picture and coordinating with incumbent suppliers, provided the responsibilities are documented so nothing falls between the two of us.
Send us your requirements and we will respond with a written proposal within three working days.